FREQUENTLY ASKED QUESTIONS
Please allow 3-5 business days for us to process your order. This is due to all products being handmade. If you ordered during a sale or promotion, please allow up to 10 business days for processing due to the volume of orders. All orders processed after 3pm EST will be considered next business day orders. Orders processed on Friday after 3pm EST will continue processing on the following business day. Orders processed on holidays will continue processing on the following business day. (Business days are Monday- Friday excluding holidays and weekends.)
Processing includes making your products, labeling them, printing labels and packing products in the box securely. This timeframe does not include weekends or holidays or time in transit.
Shipping (time in transit time) is typically 3-5 business days after processing.
Total Shipping time = Processing time (3-5 business days) + Shipping Time (3-5 business days)
We ship all domestic orders via USPS & UPS. Our shipping rates are subject to change based on current carrier shipping costs. We ship orders Monday - Friday only.
DOMESTIC SHIPPING
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